Important information from our hotel wholesale partners in regards to situation with coronavirus.
Dear BNT Agents, Please note that, due to the coronavirus outbreak, the approach to canceling non-refundable bookings may change depending on the region where the booking was made and on the current situation in the region where the booked hotel is located. We can not guarantee free cancellations of non-refundable bookings as a decision on refunding depends on hotel and supplier. However, we are always willing to make the best efforts to cancel bookings to destinations where restrictions have been imposed at the state level.
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