The best protection against everyday or minor errors

The best protection against everyday or minor errors is not an E&O insurance policy, but disciplined workflow and clear communication.

Here are the three practices that give real protection:

1. Confirm everything in writing.

Names, dates, room types, flights, special requests, payment terms, cancellation rules. Written communication with the client is the strongest protection, because it clearly shows what was agreed on.

2. Double check every booking.

Before you click submit, compare every detail to the client’s written confirmation. A simple pre- and post-booking review prevents almost all common mistakes.

3. Keep learning and know your platforms.

The better you understand supplier rules, penalties, fare restrictions, and the booking systems you use, the less room there is for error. Knowledge is your best defense.

For everyday work, your real protection comes from clear documentation, careful verification, and building strong professional skills