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How To Promote Your Travel Agency

The advertising industry makes billions of dollars promoting large brands and creating (at most times) unique and catchy commercials. But the key word here is “large” - large companies benefit from such exquisite, painstakingly-priced ads. And although it may be tempting for small travel businesses to follow in the footsteps of their big siblings, investing such substantial amounts of money into promoting themselves is usually not the right step. In fact, small businesses, especially travel agencies, gain more from low-cost or even free advertising, which is not as obscure of a concept as it may sound.


Promoting a travel agency can be challenging, but there are several effective strategies that you can use to increase your visibility and attract more clients. Here are some ways to promote your travel agency:

  • Create a professional website: A website is the face of your business and an essential tool for promoting your travel agency. Make sure your website is professional, and user-friendly, and provides information about your travel services, prices, and contact information.

  • Utilize social media: Social media platforms, such as Facebook, Instagram, and Twitter, can be powerful tools for promoting your travel agency and reaching a large audience. Share photos, videos, and testimonials from satisfied clients, and engage with your followers by responding to comments and questions. Document where you go. Nothing will make a client want to buy a vacation from you more than seeing you on that vacation. Grab your camera or even phone, and start recording, shoot as much beautiful pictures as possible. You can later edit the videos through movie-editing software and post them on your agency’s social media pages or YouTube.

  • Offer special promotions and discounts: Offering special promotions and discounts can help attract new clients and build your reputation. Consider offering discounts on popular travel packages, or providing a free travel planning service for new clients.

  • Attend industry events: Attending industry events, such as travel trade shows and conferences, can help you network with other travel professionals and showcase your travel agency to a wider audience.

  • Collaborate with other travel professionals: Collaborating with other travel professionals, such as tour operators, travel writers, and bloggers, can help you reach a wider audience and promote your travel agency. Consider offering special deals or hosting joint events to build your network and promote your business.

  • Use email marketing: Email marketing can be an effective way to promote your travel agency and reach a large audience. Consider sending regular newsletters to your client list, featuring new travel destinations, promotions, and special offers.

  • Offer referral incentives: Encourage your satisfied clients to refer their friends and family to your travel agency by offering referral incentives, such as a discount on their next travel package or a free travel accessory.

  • Make sure to always acknowledge the existence of your existing clients. Set up a spreadsheet of your clients’ birthdates and email addresses and link it to your travel company’s mail server. Draft a birthday email and you are set. Your clients will now receive automatic emails from your company wishing them a happy birthday and thanking them for their input in the business. Remember, it is easier to keep a client than it is to gain a new one.

  • Ask everyone you know to leave your travel agency a Yelp, Google, or Facebook review. These are crucial, as they are one of the first pieces of information a potential client looks at when deciding whether to book with your travel agency. It is especially important to get your clients to leave reviews. To increase such a turnover, give your clients an incentive; for example, you could offer a discount on their next purchase in exchange for a review on each of the aforementioned platforms.

  • Similar to but more intimate than birthday emails, sending postcards is a great way to stay in touch with clients and remind them what your company is all about- travel. Save this one for the clients that you know a bit better, and send out a few cards from your next destination.

By utilizing these promotional strategies, you can effectively promote your travel agency, attract new clients, and build your business.

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